FAQ

Frequently Asked Questions

 

How long does shipping take?

Standard orders are processed within 2-5 business days and typically arrive within 7-15 business days. International orders may take longer.

 

Do you offer free shipping?

Yes! We offer free shipping on all orders over $50. Shipping rates for smaller orders are calculated at checkout.

 

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact us at calfilm2014@gmail.com to initiate a return.

 

How do I track my order?

Once your order ships, you'll receive a tracking number via email. Use it to track your package on the carrier's website.

 

My item arrived damaged. What do I do?

We're sorry to hear that! Please contact us at calfilm2014@gmail.com within 7 days of delivery with photos of the damage. We'll make it right.

 

Do you ship internationally?

Yes, we ship worldwide! Please note that international orders may be subject to customs duties and taxes, which are the buyer's responsibility.

 

Are your products compatible with my device?

Product compatibility details are listed on each product page. If you have a specific question, feel free to contact us before purchasing.

 

How can I contact you?

You can reach us anytime at calfilm2014@gmail.com. We aim to respond within 24-48 hours.